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Kvitka CRM Privacy Policy

Effective Date: 25.06.2026 | Last Updated: 25.06.2026

GEOMETER INTERNATIONAL LLC respects the right of every individual to privacy and personal data protection.

This Privacy Policy describes what personal data we collect, how we use, store, and protect it when using the Kvitka CRM website and the Kvitka CRM cloud CRM/ERP system.

This Policy has been developed in accordance with the legislation of Ukraine, taking into account the principles of the General Data Protection Regulation (GDPR) of the European Union.

1. About the Company

The controller of personal data is:

GEOMETER INTERNATIONAL LLC
EDRPOU: 43223852
Legal Address: 20 Slobozhanskyi Ave, Dnipro, Dnipropetrovsk Oblast, 49000, Ukraine
Website: https://kvitkacrm.com
Email: support@kvitkacrm.com
Phone: +38 (050) 842-61-65

2. Scope of Application

This Policy applies to:

  • visitors of the Kvitka CRM website;
  • users of the trial version;
  • registered users;
  • organization administrators;
  • employees of organizations using Kvitka CRM.

The Policy applies only to Kvitka CRM services and does not govern the operation of third-party websites.

3. What Personal Data We May Collect

During the use of the Service, the following categories of information may be collected.

Registration Data

  • first name;
  • last name;
  • company name;
  • email address;
  • phone number;
  • country;
  • interface language.

Account Data

  • login;
  • encrypted password;
  • registration date;
  • subscription information;
  • profile settings;
  • security settings.

Technical Information

During the use of the Service, the following may be collected automatically:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • time zone;
  • access logs;
  • date and time of visits;
  • technical error logs.

Data created independently by the user

Kvitka CRM is designed to store business data.

The User may independently create and store:

  • information about companies;
  • clients;
  • suppliers;
  • contacts;
  • documents;
  • goods;
  • inventory balances;
  • financial documents;
  • payments;
  • bank details;
  • production documents;
  • other data necessary for the operation of the enterprise.

All such data belongs to the user or their organization.

4. Purpose of Personal Data Processing

We use personal data exclusively for:

  • account creation;
  • user authentication;
  • providing access to the Service;
  • processing payments;
  • technical support;
  • improving the operation of the system;
  • ensuring security;
  • compliance with legal requirements;
  • notification about service updates;
  • fraud prevention;
  • maintaining security logs;
  • data backup.

We do not sell personal data to third parties.

5. Legal Bases for Data Processing

Personal data processing is carried out based on one or more of the following:

  • performance of the contract between the user and the company;
  • consent of the user;
  • compliance with legal requirements;
  • legitimate interest of the company in ensuring safety and development of the Service;
  • performance of financial and accounting obligations.

If GDPR applies to a specific user, personal data processing is carried out in accordance with Article 6 of the GDPR.

5.1. GDPR Compliance

Kvitka CRM is committed to processing personal data in accordance with the principles of the General Data Protection Regulation (GDPR), including the principles of lawfulness, fairness, transparency, data minimization, purpose limitation, accuracy, storage limitation, integrity, and confidentiality. Where GDPR requirements apply to specific legal relationships, the company aims to ensure compliance within the limits of applicable law and technical capabilities of the Service.

6. Cookies

Cookies may be used to ensure the proper operation of the website.

Cookies are applied for:

  • authorization;
  • maintaining active sessions;
  • saving preferences;
  • analytics;
  • enhancing security;
  • improving user experience.

The User can change Cookie usage settings in their browser.

Disabling certain cookies may affect the correct functioning of the Service.

7. Analytics

We may use web analytics services to analyze the operation of the website.

Specifically: Google Analytics.

Analytical data is used solely in anonymized form for:

  • analyzing traffic;
  • improving functionality;
  • identifying technical issues;
  • evaluating the effectiveness of marketing campaigns.

8. Use of Third-Party Services

To ensure the operation of Kvitka CRM, third-party service providers may be used.

Specifically:

  • Cloudflare — for protection against network attacks, site speed acceleration, and content delivery.
  • Google Analytics — for website usage analysis.
  • WayForPay — for accepting online payments.
  • LiqPay — for accepting online payments (if applicable).
  • Binotel — for telephone communication and online communication with users.
  • Hutko — for integration of specific services and automation of business processes.

Each of the specified services may process only the amount of information necessary to provide the corresponding service.

9. Transfer of Personal Data to Third Parties

We do not sell, transfer, or distribute personal data of users to third parties, except as provided by this Policy or required by law.

Transfer of personal data can only be carried out when necessary for:

  • providing the functionality of the service;
  • processing online payments;
  • providing technical support;
  • ensuring information security;
  • compliance with legal requirements;
  • performing contractual obligations to the user.

All third-party service providers are obligated to use the received information solely to provide the respective services and in accordance with their own privacy policies.

10. International Transfer of Personal Data

The primary infrastructure of Kvitka CRM may be hosted on servers located in Ukraine.

At the same time, certain third-party services used to operate the website or the Service may process information on servers located in other countries.

In the case of international transfer of personal data, we aim to ensure an adequate level of protection in accordance with applicable laws and GDPR principles.

11. Protection of Personal Data

We apply organizational and technical security measures to protect user information.

Specifically, we may use:

  • secure HTTPS connection (SSL/TLS);
  • modern password hashing methods;
  • control of access to information;
  • role and permissions system;
  • two-factor authentication (for users who enable it);
  • audit logs of user actions;
  • data backup;
  • security monitoring of the service;
  • protection against network attacks.

Despite using modern security measures, no method of transmission or storage of information can guarantee absolute security.

12. Retention Period of Personal Data

Personal data is stored only for the period necessary to:

  • provide services;
  • perform contractual obligations;
  • comply with legal requirements;
  • resolve possible disputes;
  • ensure information security.

Upon termination of use of the Service, personal data may be deleted or anonymized, unless otherwise required by law or by the necessity of performing contractual or accounting obligations.

13. User Rights

The User has the right to:

  • obtain information regarding the processing of their personal data;
  • access their own personal data;
  • request correction of inaccurate information;
  • request updates to their personal data;
  • withdraw previously granted consent to data processing, if such consent was the legal basis for processing;
  • request deletion of personal data in cases provided by law;
  • request restriction of personal data processing;
  • object to certain types of personal data processing;
  • obtain a copy of their personal data in a structured format, if technically feasible;
  • file a complaint with a competent personal data protection authority in accordance with applicable law.

In cases where Kvitka CRM is used by a legal entity or a sole proprietor, certain personal data may be processed by such user (organization) as an independent controller or processor of personal data. In such cases, requests regarding data input by an employer or organization may require direct contact with the corresponding organization.

14. Account Deletion

The User may submit a request to delete their account or personal data.

We will consider such requests in accordance with legal requirements.

At the same time, certain data may be retained if necessary for:

  • compliance with legal requirements;
  • accounting or tax records;
  • ensuring information security;
  • dispute resolution;
  • verification of completed payments.

15. Confidentiality of Business Data

The data that the user creates or uploads to Kvitka CRM during the use of the Service (including information about clients, suppliers, goods, documents, payments, manufacturing, warehouse balances, and other business data) belongs to the user or their organization.

GEOMETER INTERNATIONAL LLC does not use such data for its own commercial purposes and does not provide access to it to third parties, except as directly provided by law or necessary for the operation of the Service.

16. Children's Privacy

Kvitka CRM is intended for use by adults and business entities.

We do not knowingly collect personal data from children under the age of 16.

If it becomes known that such data was provided without a proper legal basis, we will take steps to delete it.

17. Changes to the Privacy Policy

We may update this Privacy Policy from time to time.

The current version is always published on the official website of Kvitka CRM.

In the case of significant changes, we may additionally notify users via the Service interface or by email.

Continued use of Kvitka CRM after the new version of the Policy takes effect constitutes acquaintance with the updated terms.

18. Contact Information

For any questions regarding this Privacy Policy or personal data processing, you can contact us:

GEOMETER INTERNATIONAL LLC
EDRPOU: 43223852
Email: support@kvitkacrm.com
Phone: +38 (050) 842-61-65
Website: https://kvitkacrm.com

Final Provisions

We aim to ensure an adequate level of protection for the personal data of our users and continuously improve Kvitka CRM's information security measures.

If any provision of this Policy is found to be invalid or non-compliant with legal requirements, this does not affect the validity of the other provisions.

By using the website or Kvitka CRM service, the user confirms that they have read this Privacy Policy and agree to the principles of personal data processing set out herein.